Where to turn if gambling is out of control

Published: April 29, 2025

Where to turn if gambling is out of control
Gambling addiction is not just a habit, but a serious psychological disorder that can destroy a person's life: emotionally, financially and socially. But there's good news - you're not alone.

Many countries have anonymous support services, charitable foundations, hotlines and online resources that really help players return to normal.

This article is a step-by-step guide to where and how to seek help if:
  • You can't stop playing even when you lose money
  • You're aware of the problem, but you don't know where to start
  • Your loved one suffers from gambling addiction
  • You are facing a psychological or financial crisis amid betting

1. Psychological assistance

Free lines of trust (by country)

International:
  • Gamblers Anonymous (GA) – [gamblersanonymous.org](https://www.gamblersanonymous.org/)
  • → Community of anonymous players around the world
  • → Online and Offline Support Teams
  • → Principle of mutual assistance and steps similar to AA

United Kingdom:
  • GamCare – [gamcare.org.uk](https://www.gamcare.org.uk)
  • → Free 24/7 support: 0808,8020,133
  • → Online chat, consultation, support groups

UNITED STATES:
  • National Council on Problem Gambling (NCPG) – [ncpgambling.org](https://www.ncpgambling.org)
  • → Telephone: 1-800-522-4700
  • → 24-hour assistance across the country

Canada:
  • ConnexOntario – [connexontario.ca](https://www.connexontario.ca)
  • → Addiction Specialty Care: 1-866-531-2600

Australia:
  • Gambling Help Online – [gamblinghelponline.org.au](https://www.gamblinghelponline.org.au)
  • → Online chat, resources, helpline
  • → 1800 858 858

///CIS:


There are no centralized programs in the CIS, but the following are available:
  • Psychotherapists of private practice
  • Telegram/WhatsApp groups
  • Churches and spiritual organizations providing anonymous support
  • Online consultations through services such as B17.ru, Alter, etc.

2. Legal and financial assistance

If you:
  • Got into debt because of the game
  • Became dependent on microloans
  • Faced with blackmail from online casinos

In this case, it is also worth contacting:


Financial Advisors:
  • In the UK: StepChange.org
  • In the United States: NFCC.org
  • In Europe: local anti-crisis funds at city halls

Legal Assistance:
  • If the casino refuses to pay - contact the licensing service (MGA, Curacao eGaming, UKGC)
  • If you are dragged into fraudulent schemes - file complaints with the cyber police or the prosecutor's office
  • If you have stolen money - block cards, contact the bank, write a statement

3. Self-limiting and blocking access

To stop the craving for the game, you can technically restrict your access:


Programs for blocking gambling sites:
  • BetBlocker - free, cross-platform
  • Gamban - paid, reliable protection on all devices
  • GamStop - UK residents only (blocks all UKGC casinos)

Browser Extensions:
  • BlockSite
  • Cold Turkey
  • StayFocusd (for Chrome)

4. Help for loved ones

If your relative or partner is suffering from ludomania, you also need support.

Recommendations:
  • Do not blame - this is a disease, not a weakness
  • Explore: How Addiction Works
  • Set financial and personal boundaries
  • Join support groups for families (e.g. Gam-Anon)
  • Visit a family psychologist

How to understand that help works?

You (or a loved one) feel:
  • Reducing craving for games
  • Return of interest to ordinary life
  • Increasing control over money
  • Emergence of resistance to triggers (advertising, bonuses, holidays)

It is important to understand: this is not a quick process. But seeking help is the first and most important step toward recovery.

Conclusion

To recognize that help is needed is not a manifestation of weakness, but a conscious and bold step. Gambling addiction is not a sentence. With thousands of people, this was already happening. And thousands made it out.

Don't be afraid to turn. Don't put it off. Don't be left alone.

See also: "Signs of addiction," "Tactics of minimal risk," "What to do if the casino does not pay the winnings."

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